What Information We Gather and Why
When you open an account with us, we collect the details you provide — your name, email address, phone number and date of birth. When you make deposits or withdrawals using bKash, Nagad or Rocket, we record the transaction reference and wallet number so your account
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balance stays accurate and disputes can be resolved. We also collect device data — your browser type, IP address and session timestamps — to keep your account secure and detect unusual login patterns. We do not sell your personal information to third parties. Data shared with
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payment processors like bKash, Nagad and Rocket is limited strictly to what those services need to complete your transaction. We retain your account data for as long as your account remains active, and for a period after closure as required by applicable rules in your region.
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All data transfers use SSL encryption. Your eligibility to use our platform depends on your local law and the regions we currently support — we cannot make legal certainty claims on your behalf.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.